Shipping policy
Effective Date: January 1, 2023
Thank you for shopping with Neatora.
Processing Time
- Orders are processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding holidays.
Shipping Time
- Free Worldwide Shipping
- Estimated delivery: 7–10 business days after dispatch.
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or peak seasons.
Order Tracking
A tracking number will be sent via email once your order has shipped.
Incorrect Address
Customers are responsible for providing accurate shipping information. Neatora is not responsible for delays or additional shipping costs caused by incorrect addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you promptly.
Contact
Website: https://neatora.space
Email: support@neatora.space
Phone: +1 604 943-6187